Woodfired Oven Delivery Information
The oven will be delivered to you shrink wrapped on a pallet. Please ensure you check the product for any damage at the time of delivery as you will be unable to claim for damages against the haulier on items signed for.
Our pallet company will contact you prior to delivery to arrange a time. Please make sure someone is home to sign for the oven otherwise they may recharge for a re-delivery.
Please note the lorry is very large so notify us of any issues such as narrow lanes or weight limits as we cannot be held responsible for non delivery should there be any access issues.
The driver is responsible to remove the oven from his truck and take it as far as he can onto your property as possible. Please also note that Pump trucks do not like grass and gravel or will not go down steps. The driver is not allowed to lift any weight over 20kg’s so please do not ask him to help you move your oven. The Sussex 80 weighs 156 kg but all others are over 250kg. We recommend you have at least two adults ready to move it into position on arrival.
Accessories will be delivered free of charge with the oven if also ordered at the same time.
For any delivery enquiries, please either call us: 01825714712 or complete the form below: